General terms apply to all bookings. Category-specific terms below apply only to the service you choose. Updated 28 October 2026.
All bookings
01 · Booking confirmation & payment
Website submissions are requests, not confirmed bookings. Your session is confirmed only after VYBZ confirms availability, service details and any required payment through WhatsApp. A 50% booking deposit is required, with the balance payable before the session starts. Any refundable security deposit for a private party will be disclosed before payment.
Studio sessions & private parties
02 · Cancellations & rescheduling
Contact us at least 48 hours before your studio booking to cancel or request a change. With at least 48 hours’ notice, you may reschedule once without an administration fee, subject to availability, or request a refund less any reasonable, disclosed costs already incurred. For cancellations within 48 hours or missed sessions, any cancellation charge will reflect reasonable losses and costs, taking account of whether the slot is rebooked. It will not exceed the booking price. If VYBZ cancels, you may choose an alternative date or a refund for the affected service. These terms do not limit your rights under applicable consumer law.
All bookings
03 · Arrival & overtime
Please arrive on time. Late arrival does not extend your booked session. Setup, filming, livestream tests and packing must fit within the agreed booking period unless otherwise confirmed. Additional time requires approval and will be charged at a rate agreed before the extension begins.
DJ 100 · DJ 101 · DJ 401
04 · DJ classes & young students
Class dates and practice sessions are arranged around availability. Give at least 24 hours’ notice to request a lesson change. A parent or guardian must arrange and approve bookings for students under 18. Any course cancellation, withdrawal or instalment conditions will be provided before enrolment. The 48-hour studio cancellation policy applies to studio rentals and parties; course-specific conditions are agreed before enrolment.
All studio users
05 · Studio & equipment care
Use equipment only as instructed. Keep food and drinks away from DJ equipment, cameras and electrical connections. Customers may be charged reasonable repair or replacement costs for damage caused by their or their guests’ misuse or negligence. Normal wear and tear is excluded.
Private studio party
06 · Private parties & lighting effects
Private parties have a three-hour minimum and a maximum of 30 guests, subject to the studio’s approved occupancy limit. The organiser must communicate studio rules to guests. A performing DJ, catering, decorations, additional cleaning, video recording and livestreaming are excluded unless listed in the confirmed package. VYBZ may stop unsafe behaviour. Laser, fog and lighting effects are operated or approved by staff only. Tell us in advance about sensitivities or accessibility needs.
Video recording & editing add-ons
07 · Video recording & editing
Video recording includes three raw camera recordings and separate audio. Raw footage is unedited. The RM50 edited DJ set add-on includes one finished video of up to 60 minutes, camera-angle switching, synchronised audio, basic colour correction, your name or logo, one minor revision and one social media highlight of up to 60 seconds. Additional highlight clips start at RM50 each. Longer edits, extra revisions and additional work require a separate quotation approved before work begins.
Audio & video recordings
08 · File delivery & storage
Delivery dates will be agreed when the booking is confirmed. Target delivery is three working days for raw files and seven working days for edited videos, after receiving any required customer materials, unless a different timeline is agreed. Download and back up your files promptly. VYBZ retains delivered files for 30 days after delivery unless another period is agreed. If a recording fails because of our equipment or service, we will discuss an appropriate remedy, which may include re-recording or a refund for the affected service.
Managed DJ livestream
09 · Livestreaming
Livestream packages cover one customer account and one agreed platform. The customer must have an account eligible to livestream. Platform restrictions, copyright detection and third-party outages may interrupt a stream. VYBZ does not guarantee uninterrupted transmission but remains responsible for delivering its agreed services with reasonable care.
Recordings & livestreams
10 · Music, footage & promotional use
Customers are responsible for having permission to use the music, logos and other content they provide and for arranging appropriate permission from people appearing in their recordings. Booking a session does not grant music copyright clearance. VYBZ will obtain separate permission before using identifiable customer footage or images for its own advertising.
All bookings
11 · Personal belongings & responsibility
Look after your belongings and follow staff instructions. Any responsibility for loss, damage or injury will be assessed under applicable law. Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded.
All bookings
12 · Questions & complaints
Contact VYBZ DJ Academy through WhatsApp at +60 14-769 4641 or email vybzcreative@gmail.com. Include your booking date and a description of the issue so we can help resolve it.